Not being able to see the other person's screen, not being able to carry out the desired actions yourself?is too often an exercise in frustration, especially when working with a novice user. Why is screen sharing at the top of my list? If you've done any remote troubleshooting (especially over a phone), you already know the answer. Regardless of what you may already know about screen sharing in Leopard, I am confident that you will learn something new in this article?as we get down to the nitty-gritty of how screen sharing works, how it sometimes doesn't work, and when it may even pose a significant security risk. And of all the new sharing?related features, the one perched at the absolute pinnacle would be screen sharing. If I were to make a list of Noteworthy New Troubleshooting-Related Features in Leopard, the first item would be the redesigned and pumped-up Sharing System Preferences pane and its related features. If you are into troubleshooting (and given that you are here at MacFixIt, it's likely that you are), you'll find a wealth of welcome goodies in Mac OS X 10.5 (Leopard). Originally posted by Ted Landau (November 2007) Updated by MacFixIt Staff (May 2009)
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